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23 September 2026
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A person picks up, not a menu. We ask what the box is reading, what it sounds like, and whether product is at risk. If it is something you can check yourself in two minutes, we will tell you that on the phone rather than sell you a visit.
| Diagnostic | $185, credited against the repair |
|---|---|
| Core ring | On site within 4 hours on an emergency. Same day on any call before 2pm. Boston, Cambridge, Somerville, Chelsea, Everett, Brookline, Quincy, Medford, Malden, Revere, Watertown |
| Outer ring | Same day before noon, first slot next morning after. Newton, Waltham, Woburn, Needham, Dedham, Framingham |
| Warranty | One year on repair workmanship. Installations warranted up to 10 years by scope. |
| Left with you | A written report every visit: temperatures, superheat and subcool, and a refrigerant leak-rate record you keep. |
Tell us the equipment and the symptom. We come back with a time and a number, not a brochure.
No email address needed. We answer the phone (617) 555-0142 around the clock — diagnostic $185, credited against the repair.